Privacy Policy

We collect information to provide and improve the Service. Depending on how you use the app, we may collect:

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  Account & Contact Information:your name and phone number to create your account and enable OTP-based login.
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  Date of Birth (DOB):used for account profile and eligibility checks (if applicable).
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  Precise Location (GPS):when you grant location permission, we may collect precise location to show nearby services, provide maps, and enable live service tracking.
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  User IDs:identifiers such as internal account IDs used to operate the Service.
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  Voice Features (Optional):if you use voice search or voice reporting, the app may access your microphone. We do not store voice recordings unless we clearly ask and you explicitly submit an audio report. In most cases, voice is converted to text on-device or by a speech service and only the resulting text is used.
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  Support Messages:information you provide when contacting support (e.g., problem description, screenshots if you share them).

• •Provide OTP login, account creation, and secure authentication.
• •Enable core app features such as service booking, tracking, and navigation.
• •Show relevant nearby services and improve map accuracy (when permitted).
• •Provide customer support and respond to your requests.
• •Detect, prevent, and address fraud, abuse, or technical issues.
• •Improve and maintain the Service (performance, reliability, and features).

If you allow location access, we may collect precise location data to power features like nearby service discovery and live tracking. You can control location permissions anytime from your device settings. If you disable location, some features may not work properly.

We use your phone number to send an OTP for login or verification. OTP delivery may involve third-party telecom providers or SMS/OTP service providers. We use this data for authentication and account security.

We do not sell your personal information. We may share information only in these cases:

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  Service Providers:vendors that help operate the Service (e.g., hosting, SMS/OTP delivery, maps, push notifications). They are permitted to process data only to provide services to us.
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  Legal & Safety:if required by law, or to protect the rights, safety, and security of users and the Service.
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  Business Transfers:if we are involved in a merger, acquisition, or asset sale, your information may be transferred subject to this policy.

We retain personal information only as long as necessary to provide the Service and for legitimate business or legal purposes (such as fraud prevention, dispute resolution, and compliance).

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no method of transmission or storage is 100% secure.

You can request account deletion and removal of associated personal data. Visit:

You can also manage permissions (like location and microphone) via your device settings at any time.

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can delete it.

Your information may be processed and stored in countries where we or our service providers operate. We take steps to protect your data consistent with this policy.

We may update this policy from time to time. If we make material changes, we will update the "Last updated" date above and may provide additional notice in the app or on our website.

If you have questions or requests about this Privacy Policy, contact us: